Need To File A Claim?
Rest assured, we are always here for you.
Talk To A Claims Representative
1-800-516-6276Monday to Friday – 9 am to 9 pm
We’re here to help
Our independent claims
specialists are here to help.
First Things First
We’re here to give you the guidance and support you need.
We can look after all your claim details, so you can focus on getting your life back to normal.
Call Us
In the event of a claim made during business hours please call Regal Insurance to speak to a licensed broker who will take the details of your claim and assist you. We will immediately report the claim.
Email Report
If you require assistance with a claim you can report the incident to our claims team via email. A licensed broker will review the details and begin the claims process.
24/7 Emergency
If it is a serious accident or if there may be further damage to your property if corrective steps are not taken immediately, please contact the appropriate insurance company below.
To Report A Claim By Email
You can contact our claims representative between the hours of 9:00am to 9:00pm at
24-Hour Emergency Contact Information
We highly recommend you consult with your account manager before reporting your claim but if it is an emergency or happens after hours and needs immediate assistance your insurance company is available 24 hours a day.
If you know the name of your insurance company, contact the Emergency Claims Service at the corresponding phone number below. Please have your policy number ready to give to the claims adjuster.
Aviva | 1-866-692-8482 |
Chieftain | 1-800-661-5522 |
Dumfries Mutual | 1-800-235-8784 |
Echelon | 1-866-931-0570 |
Economical | 1-800-607-2424 |
Gore Mutual | 1-800-265-8600 |
Intact | 1-866-464-2424 |
Jevco | 1-866-864-1112 |
Heartland Mutual | 1-800-265-8813 |
Pafco | 1-800-387-0462 |
Pembridge | 1-800-387-0462 |
Portage Mutual | 1-800-340-2439 |
Travelers | 1-800-661-5522 |
Wawanesa | 1-844-929-2637 |
Unica | 1-866-864-1113 |

Call or email us Monday to Friday 9:00am to 9:00pm at 1-800-516-6276 or claims@regaalinsurance.com to report your loss. There is also 24/7 claims assistance available directly with your insurer and the toll-free numbers are listed on the Claims Page.
Contact police about burglaries, thefts, and accidents that involve injuries or damage to property. Protect yourself from further damage by making temporary repairs as necessary. Keep your receipts.
After your claim is submitted, the following documents may be needed to support your insurance claim. Your claim adjuster can guide you through the process.
- Proof of Loss (other than fire)
- Fire Proof of Loss
- Property Schedule of Loss
Don’t Hesitate To Contact Us
We’ll help you process your claim quickly and efficiently. Talk to a Regal Insurance Broker today.